Known for many years as Grace Computers, we’re one of the oldest IT service providers in the area — and still the kind of company where a real person answers the phone.
GraceMSP was established in 1988 and is one of the oldest IT service providers in the area.
Known for many years as Grace Computers, we serve a broad spectrum of clients — architectural, legal, engineering, manufacturing, financial services, retail, medical and accounting businesses among them. We’ve grown up alongside the technology, from the first office networks to private cloud and round-the-clock threat monitoring.
At Grace, we make IT personal. We are more interested in creating a lasting relationship than making a one-time sale. For us, business is personal, and our customers know that Grace goes the extra mile to help in any way we can.
Today we focus on two kinds of clients: small and mid-sized organizations that want their IT fully handled, and larger organizations whose in-house technical staff need a specialist partner for security, cloud, recovery and projects.
Our private cloud runs in professional USA data centers here in the Mid-Atlantic, with backups kept safe in the Southeast and Western USA — enterprise-grade infrastructure, looked after by people who live and work nearby.
Our mission is simple: make IT manageable and personal.
That means explaining technology in plain English. Planning ahead so budgets don’t get ambushed. Answering the phone. And treating the people we work with like people — not ticket numbers.
A family-run business in Quakertown, with a team you’ll get to know by name.
Jeffrey Cummings
President
As a business owner with over three decades of experience, Jeff understands the importance of having computer systems that run smoothly. He is committed to making that a reality for your business.
Michael Leone
Technical Director
Mike has a deep knowledge of all things IT. He’ll be on your server team and will be there to support you when the questions get tough. Mike has a passion for technology and uses that knowledge to help find the right solution for you.
“All Great and working again!!”— J.F.J., MD, Medical Practice
“I depend on you folks!”— I.J.R., SOHO
Fritz Alders
Business Manager
Joseph Grant
Sr. Helpdesk Technician
As a former IT business owner, Joe has a mature depth of knowledge in all things IT. He’s one of several experts who handle day-to-day system installations, upgrades, software problems and printing issues.
“The ONLY other person I trust as much with my life issues is my Family Doctor! I recommend both him and your firm to ALL my Friends.”— J.S., SOHO
Elijah Landis
Systems Engineer
Steven Ritchey
Business Development
Amy Gratzinger
Helpdesk Technician
Daniel Brannaka
Helpdesk Technician
Jen Cummings
Finance Admin
Thirty minutes, no pressure, no jargon. Tell us what’s working and what isn’t.
Our CPA firm has been with Grace Computers since 2002, when we first networked our computers. We have never looked back. Grace has been there for us through good times and pulled us out of the bad ones. The worst of which was when our server crashed on April 7th, just a week before the April 15th tax deadline. Grace was there to get us moving and make the deadline.
Per Grace’s recommendation, we transitioned to a cloud server, which has provided flexibility for our staff to work from anywhere. The support that we have from Grace is awesome… I would highly recommend Grace to any firm for their IT needs.
We’re so glad we made the switch to Grace Computers for our IT needs. In fact, it’s probably the best decision we’ve made in the last 10 years.
We love being able to start a support ticket directly from email, and their response time is always prompt. They’ve helped us upgrade our computers, set up a reliable backup system, and now even manage our domain. They do it all — and they do it well.
Invested in our IT success — keeps current on the ever-changing IT challenges, introduces new tools, always re-evaluating tools being used, and understands our workflow.
Answers the phone, staff is friendly and knowledgeable, able to translate IT into common language, always willing to work through ideas. Grace works with you to understand your needs and find solutions to meet those needs.
As a medical practice, we must have constant access to our EMR… Grace understands our commitment to our patients, and their team is swiftly responsive to any issues… Moving our EHR servers to the Grace cloud has resulted in considerably less downtime, and our software speed is very good…
Partnering with Grace is the next best thing to having IT personnel on our payroll, which most small businesses cannot afford. We have been a client of Grace Computers for over 17 years… Jeff, the owner, is always evolving his business to ensure that we are operating as close to 100% efficiency as possible.
Everyone is incredibly knowledgeable and can/will answer any questions sent their way. Security is always top priority with everyone at Grace… The response time to any problems is unmatched.
Everyone is very professional and personal at the same time. The late hours have been a life saver on many occasions too.
